Privacy Policy
Last updated August 15, 2026.
CoCharts Inc. (“CoCharts,” “we,” “us,” or “our”) operates the website at cocharts.ai (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have. It applies to this marketing website only — our clinical software product, CoCharts Therapy (www.cocharts.app/therapy), is governed by a separate agreement with the practices that use it, including a Business Associate Agreement where required by law.
Information we collect
Information you provide. When you use the contact or sign-up form, we collect your name, email address, and any message or practice information you choose to include.
Information collected automatically. Like most websites, our hosting and content-delivery providers automatically log standard technical information — such as IP address, browser type, device type, and pages visited — for security and operational purposes.
Cookies. The Site does not currently use cookies for tracking or analytics. If that changes, we will update this policy first.
How we use information
We use the information above to:
- Respond to your inquiry or sign-up request
- Set up early access to CoCharts Therapy, if requested
- Maintain the security and proper functioning of the Site
- Comply with legal obligations
We do not use the information you submit for advertising, and we do not sell it.
How we share information
We share information only with:
- Service providers who help us operate the Site (for example, our email delivery and hosting providers), under obligations to protect it
- Authorities, if required by law or to protect our rights, users, or the public
We do not sell personal information, and we do not share it with third parties for their own marketing purposes.
Data retention
We keep the information you submit for as long as needed to respond to your request and maintain reasonable business records, then delete or anonymize it. You can ask us to delete your information sooner — see “Your rights” below.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of the information we hold about you, or to object to or restrict how we use it.
- If you are in the European Economic Area or UK (GDPR): you have the rights described above, and the right to lodge a complaint with your local data protection authority.
- If you are in Canada (PIPEDA): you have the right to access and correct your personal information and to withdraw consent to its use.
Wherever you are, you can exercise these rights, or ask us a question about this policy, by emailing [email protected].
International data handling
CoCharts is based in Canada. Information you submit may be processed or stored in Canada or the United States by our service providers.
Security
We use reasonable technical and organizational measures to protect the information you submit — including spam and abuse protections on our forms — appropriate to a marketing website that does not collect health or payment information.
Children's privacy
The Site is not directed at children, and we do not knowingly collect personal information from anyone under 16.
Changes to this policy
We may update this policy as the Site changes. We will post the revised version here with an updated date.
Contact us
Questions about this policy? Email [email protected].